Frequently Asked Questions

Who do I contact for questions concerning redeeming by points – you can email us at

Can my referral just walk in?

No, you will need to submit all of your referrals through this website if you want to receive your reward! If they are not submitted, they cannot be tracked and rewarded.

When will rewards be paid out?

Rewards will be paid out once your referral receives a quote from one of our licensed agents. You will receive a notification email that will inform you about your reward status. You will receive your first reward in the mail in about 10-14 business days AFTER finalization. Every reward after that will be loaded directly onto your reward card.

What happens if I lose my card?

Please keep your card safe! If you lose your card, you can call card services at
1-800-798-4104. You will be charged a reissue fee of $10 that will be taken out of your card balance.